ARCC Systems | Last Updated: 2026

01 — BILLING

1.1 Are there contracts or setup fees?

No, and no. Everything is month-to-month. No lock-in, no setup charges, no surprises on the first bill. We'd rather earn your business every month than hold it hostage.

1.2 How do payments work? When am I charged?

Monthly through Stripe, starting on the day you sign up. It's a subscription — straightforward, no surprises. Cancel any time with no hoops to jump through.

1.3 Is there a way to pay upfront and save?

Yes. We offer a quarterly and annual option with savings built in. Ask about it on your strategy call — we'll walk you through what makes sense for where you're at.

1.4 What's the $1,000 buyout?

Usually if you cancel, you keep your domain name, Google Business Profile, customer data, and Review Scan Placard (Tier 2).

But if you want to cancel and keep EVERYTHING — your website, booking system, automations, all of it — you can buy it out for a flat $1,000. Everything transfers to you.

From that point, hosting, maintenance, and updates are fully your responsibility. We won't have access. Most clients don't go this route, but the option exists and we'll always be upfront about it.

02 — GETTING STARTED

2.1 How long does setup take?

Depends on the tier.

T1 Foundation: 1–3 business days

T2 Growth: 4–6 business days

T3 Automation: At least 7 business days, but it varies — the wildcard is A2P carrier registration for SMS, which runs on the carrier's timeline, not ours. But we'll keep you updated on the progress.

2.2 What do you actually need from me to get started?

Not much. After signing up, you fill out a short onboarding form — your business name, services, some photos, and a few basic details. That's the heaviest lift on your end. We build everything from there and walk you through it on your launch call.

2.3 Will I have to sign anything?

No contract. No lengthy agreement. You agree to our standard terms of service — billing, cancellation, acceptable use — and that's it. Month-to-month. No signatures, no lawyers, no ink.

2.4 How do I know if my area is still available?

The only way to know for sure is to apply. We take one business per niche, per state — first in keeps the spot. If your state is already taken, we'll tell you immediately. If it's open, we’ll move forward from there.

03 — THE SYSTEMS

3.1 Do I need to run ads for this to work?

No. We don't run ads and we don't do lead generation. What we build — your website, your Google Business Profile, your review system, etc. — works through organic search and reputation.

When someone in your area searches for your service, your business needs to look like the right choice. That's what we build.

3.2 Can people actually find my website on Google?

Yes — that's the whole point. Every site we build has local SEO structure baked in: proper page titles, meta descriptions, schema markup, and Google Business Profile integration. 

You're not getting a pretty site that nobody finds. Getting to the top of search takes time and consistent reviews. We lay the foundation. You keep building on it.

3.3 I already have a website — is this still relevant?

Probably. The issue with most existing websites isn't how they look — it's how they're built. If your site isn't showing up in local searches, isn't connected to your Google Business Profile, and isn't set up to capture leads properly, it's decorative.

We've rebuilt a lot of "fine looking" websites that were doing nothing for the business. If yours is actually working, we'll tell you that too.

3.4 I already use booking software — why would I need yours?

Because standalone booking tools take the appointment and stop there. The booking system we build is integrated directly into your website, your CRM, and your automated follow-up.

When someone books, your system knows — it confirms, reminds, and re-engages without you doing anything. That's the difference between a tool and a system.

3.5 Do you manage my social media?

No — and that's intentional. Social media management is a different service entirely. What we build works through your Google presence and your website, not your Instagram feed. 

We stay in our lane so we can actually be great at what we do. If social media management is what you're looking for, we're not the right fit for that piece.

3.6 What if I already have a Google Business Profile?

That’s great. We actually prefer to work with clients who already have a Google Business Profile, but just need help getting more reviews.

From there, we’ll audit the profile, optimize what needs fixing, and build on top of what you've already got.

04 — OWNERSHIP & CONTROL

4.1 Do I own my website?

Your domain is always yours — full stop. The website itself is built and maintained on our infrastructure as part of your subscription.

If you cancel, you keep your domain. If you want to keep the website files too, the $1,000 buyout covers that — everything transfers to you, but hosting, maintenance, and updates become your responsibility from that point forward.

4.2 Will you have access to my Google Business Profile?

We request admin access — not owner access. That's an important distinction. As an admin, we can optimize your profile, respond to reviews, and keep your information current. We cannot delete your page, transfer ownership, or take any action that only the owner can take. Your profile is always yours. We'd never ask for owner access — and frankly, you should never give it to anyone.

4.3 What happens if I cancel, but don’t want the buyout?

Your domain name, Google Business Profile, customer data, and Review Scan Placard (Applicable to Tier 2) are yours to keep.

What goes away is everything we actively maintain: your website, booking system, CRM, automations, etc.

4.4 Can I pause my subscription instead of canceling?

Not currently — it's active or it's cancelled. If you need to step away, cancel and reapply when you're ready.

Just know your state slot isn't held if you're not active. The first one back in keeps the spot.

05 — WORKING WITH ARCC

5.1 What makes you different from other agencies?

A few things. We specialize — one business per niche, per state. We're not a generalist shop taking any client that pays.

We build systems, not campaigns — there's no ongoing mystery deliverables or "strategy work" that's hard to measure. What you're paying for runs in the background whether you're thinking about it or not. We don't hide behind contracts. And although we have quarterly and yearly payment options, we're mostly month-to-month.

5.2 Do you work with solo operators or only established businesses?

Solo operators are exactly who we built this for. You don't need a big shop, a team, or a marketing budget. If you're doing good work and want your business to look that way online — that's enough. Some of our best setups are one-person operations.

5.3 What if I'm terrible with technology?

Good — and that's not sarcasm. That's exactly who we built this for.

Fill out a form, show up to a 30-minute call, and we walk you through everything. After that, it runs. You don't manage software. You don't have to touch a backend. That's on us.

5.4 Can I upgrade my tier later?

Yes, any time. Most clients start on T1 or T2 and move up once the system is running. Just reach out and we'll handle the transition. The door's always open.

5.5 Will these systems actually help my business grow?

Honest answer — we can't give you a one-to-one on that. What we can say: a professional website, an optimized Google Business Profile, and a consistent flow of new reviews put you in a stronger position to be found, trusted, and chosen.

What you do with that position is up to you. We build the infrastructure. You run the business.